Small Group Escorted Tours

Terms and Conditions

New Zealand is our home...

RESERVATIONS AND PAYMENT

GENERAL PACKAGES

A non refundable deposit of 10% of your fare PLUS your international (if reserved through us) and Domestic air fares is payable at the time of booking. Air E tickets are issued immediately for best fares. The balance is due one month prior to departure.

12 DAYS IN PARADISE AND GRAND NORTHERN AIR SAFARI

A deposit of $1000 is required at the time of reservation and the balance is due 2 months prior to departure.

CANCELLATIONS

Up to one month prior to departure your deposit is forfeit PLUS any airline cancellation fees on your air tickets issued. One month to 2 weeks prior to departure 50% of your tour cost is forfeit, less than 2 weeks 100% of your tour cost. We recommend taking cancellation insurance.

TOUR COSTS

All costs are correct as at 1st July, 2008. We reserve the right to adjust these as necessary and will only guarantee your costs from the time New Zealand Discovery Tours receives your payment in full.

NOT INCLUDED

Personal expenses such as laundry, wines, phone calls, meals not specifically stated as being included, optional sightseeing, and passport fees. As at 1st July, 2008 $30 departure tax is payable at the airport in Rarotonga for international departures.

INSURANCE

Cover for cancellation fees, medical expenses, baggage loss or damage, personal accident etc is not included but should be taken.

DOCUMENTATION

Each person must be in possession of a passport valid for at least 6 months beyond the date of your return home. New Zealand, Australian, United States, UK, and Europe passport holders do not need a visa for the New Zealand.

ACCOMMODATION AND ITINERARY CHANGES

New Zealand Discovery tours reserves the right to substitute any hotel for those listed should circumstances necessitate. Should itineraries or arrangements be altered by weather, transport cancellations or delays, or other factors beyond our direct control no liability will be accepted by New Zealand Discovery Tours for any additional expenses incurred.

LIABILITY

New Zealand Discovery Tours gives notice that all tickets and vouchers are issued by them as agents on the express condition that they shall not be liable for any accident, damage, loss, delay, or irregularity which may be occasioned, either by reason of any defect in any vehicle or through the acts or defaults of any person or company engaged in conveying the passengers and/or their baggage or in carrying out the arrangements of the tour, or of any accommodation proprietor or servant. Payment of the deposit and tour cost signifies acceptance of these conditions. Baggage is at owners risk at all times.